Our Impact in 2025

In 2025 only, USPUK has delivered more than 3,700 consultations, supporting displaced people across housing, employment, education, and integration challenges.

This includes cases supporting Ukrainians and cases supporting Afghans, with a continued month-on-month increase in demand.

These figures reflect both the scale of need and the vital role of early, community-based support in preventing crisis and protecting long-term stability for refugee families in the UK.

This chart reflects the steady growth of Afghan community members engaging with USPUK over time. Since 2024, we have seen a consistent increase in Afghan membership, demonstrating growing trust in USPUK as a reliable source of information, advice, and practical support.

As awareness of our services has expanded, more Afghan families and individuals have reached out for help with housing, employment, education, and navigating UK systems under the ACRS and ARAP pathways.

USPUK continues to strengthen its outreach and capacity so that Afghan families can access accurate information early, reduce risks, and build stability in the UK.

2025 - Year in Review

New in 2025: Employment Rights Consultations

This year, we introduced a new employment rights consultation service, delivered with the invaluable support of our dear partners - charity Work Rights Centre.

Through this collaboration, displaced people supported by USPUK can now access specialist advice on employment rights and workplace exploitation, helping them understand their rights, challenge unfair treatment, and move towards safer, more secure work.

This addition has filled a critical gap in our support, particularly for those navigating the UK labour market for the first time.

We joined a coalition of Ukrainian organisations to campaign for secure, settled status for Ukrainians in the UK.

Supporting Afghan Families: Our First Offline Benefits Workshop in London

We delivered our very first offline workshop in our London office for Afghan Community - in collaboration with MoneyCharity to share information on benefits and social welfare support. This collaboration combined Money Charity’s specialist expertise with our trusted community outreach, marking an important step in expanding our offline, face-to-face support for Afghan refugees in London.

Refugee Week Charity Walk

As part of Refugee Week activities, our Ukrainian Matching Project coordinator Nadiia organised and led a community Charity Walk to raise funds in support of refugees and displaced people. The walk served both as a fundraising initiative and a public awareness activity, encouraging community engagement and solidarity. Through this effort, £1,576 was raised, directly contributing to practical support for displaced communities and highlighting the power of community-led action.

We reached our 100th match as a Homes for Ukraine matching service provider.

Food Support for Displaced Families Across the UK

Since launching our emergency foodbank referral support in partnership with Trussell, USPUK has issued over 100 foodbank vouchers to displaced families experiencing acute financial hardship. Requests came from 80+ foodbank locations across all UK regions, including England, Scotland, Wales, London, and Northern Ireland.

The support primarily reached single mothers, families facing benefit delays or sanctions, and households in sudden crisis. Delivered by a lived-experience frontline team, the programme enables rapid response while also identifying wider safeguarding, housing, and welfare issues affecting displaced families.

Follow Our Journey: from a crisis response to centralised helping point for displaced communities in the UK

2022

USPUK was founded to provide more effective information to Ukrainians fleeing the war about relocating to the UK under the newly established Homes for Ukraine scheme.

USPUK obtained charitable status and assembled a team of 10+ Ukrainian women with lived experience to guide displaced Ukrainians through the visa process.

We established 'consultation desks' in refugee centres in Krakow and Warsaw. We began working with Citizens UK and a range of other organisations across the UK.

2023

Our partnership with Citizens UK and Communities for Ukraine facilitated the direct resettlement of 1000 Ukrainian families into UK host homes.

USPUK established its own Ukrainian Sponsorship Project to identify, process and match UK-based sponsors with displaced Ukrainians.

We set up a support hub in Lviv, Ukraine, expanding its reach.

USPUK launched its Afghan Resettlement Project, collaborating with More in Common to survey Afghans in temporary hotel accommodation to assess community needs.

2024

A central UK team was formed, including Ukrainian and Afghan members with lived experience of coming to the UK as displaced people. This helped to solidify USPUK's mission to advise and assist those displaced by catastrophe who are starting their new lives in the UK. 

We marked the first year of our Afghan Resettlement Project, celebrating the growth of a strong, connected Afghan community built through trusted relationships and lived-experience leadership. At the same time, we closely monitor and respond to ongoing government updates to Ukrainian visa schemes, ensuring individuals and families receive clear, timely guidance during periods of uncertainty.

USPUK continues to create and distribute crucial resources, actively partnering with other organisations to facilitate integration, including housing and employment opportunities.

We have delivered mental health webinars for families with children and teenagers, led by qualified psychologists, to support those facing emotional challenges when adapting to a new country. In addition, our employment webinar series helped communities build key skills in LinkedIn and CV writing. We also took part in the Refugee Job Fair in London, supporting community members to navigate the UK job market and access meaningful employment opportunities.

2025

In 2025, USPUK continued to strengthen its role as a trusted, lived-experience-led organisation supporting displaced communities in the UK. Our work remained focused on practical, preventative support helping people navigate employment, housing, education, and integration challenges before they escalate into crisis.

Throughout the year, we delivered employment rights workshops, alongside a housing workshop in partnership with Beam and a financial wellbeing workshop with The Money Charity. We also placed increased emphasis on mental health support and employment pathways, recognising the close connection between financial stability, wellbeing, and long-term integration.

2025 also marked one year since opening our new office in King’s Cross, which has become a vital space for in-person support, consultations, training, and community connection. Alongside this milestone, we launched multiple fundraising campaigns to sustain and expand our services, ensuring we can continue responding to growing demand across both Ukrainian and Afghan communities.

Alongside direct support, USPUK continued to resettle people safely and legally, while supporting long-term integration through advice, casework, and signposting. We updated our website with extensive, accessible information resources to help people find accurate guidance when they need it. As a lived-experience-led team, we remain committed to listening, adapting, and continuing this work — standing alongside displaced communities as they rebuild their lives in the UK.

Impact report 2022-2023

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Impact report 2023-2024

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